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Saucy Momma FAQs

  • What is the shelf life of Saucy Momma products?
    All Saucy Momma products have a shelf life of 6 months. Once opened, they will stay fresh in the for 3 days.
  • What are the net weights of your products?
    The net weights for our products are as follows: Beef Mechado: 270g Gourmet Tuyo: 270g Hot & Spicy Tuyo: 270g Chili Garlic Oil: 220g
  • Do your products contain preservatives?
    Our products are made with high-quality ingredients and contain no artificial preservatives. We ensure freshness through our careful packaging and production processes.
  • How can I place order?
    You can place an order through our website, by contacting our customer service team, or through our authorized resellers.
  • What is the estimated delivery time for orders?
    Delivery time vary depending on your location. Typically, orders are delivered within 3-5 business days for local orders. Please allow additional time for international shipping.
  • How can I track my order?
    Once you order is shipped, you will receive a tracking number via email. You can use this number to track your order on our website or the courier's website.
  • What is your return policy?
    We accept returns for leaked or unsealed products, expired products and damaged products. Resellers must send product photos and a complaint form within 24 hours from the date of receipt. For individual customers, please contact our customer service team within 7 days of receiving your order.
  • How can I request a refund?
    To request a refund, please contact our customer service team with your order details and the reason for the refund. We will process your request as soon as possible.
  • How can I become a Saucy Momma reseller or distributor?
    To become a reseller or distributor, please fill out the application form on our website or contact our sales team for more information.
  • What support do you offer to resellers and distributors?
    We provide marketing materials, product training, and ongoing support to help our resellers and distributors succeed. You will also have access to our exclusive distributor group for additional resources and networking opportunities.
  • How can I contact Saucy Momma customer service?
    You can contact our customer service team via email at inamo.food.ph@gmail.com or through our website's contact form. We are available to assist you with any questions or concerns.
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